Re: [802SEC] Evaluation of a Wireless LAN Bridge for Interconnecting Meeting Facilities in Albuquerque
Yes, you are suggesting that we pay a vendor to demo their product.
Travel expenses of $2K plus a comp hotel room to be exact. The
equipment vendor's cost of sales should be their own problem, not ours.
If our network service provider needs to test such equipment in order to
provide the services that we have contracted for, then they should be
responsible for any costs associated with the evaluation. Network
design, installation, and support are what we are paying for, and
this evaluation is part of the design task. We don't need to fly vendors
in to show us their wares.
As far as the problems with Albuquerque go, they are too numerous
to go into in this thread. As far as the problems with the
networking go, it sure looks like the service provider dropped the
ball in a big way, requiring us to reshuffle the meeting room
assignments at the last minute. Now they are asking us to purchase
more expensive equipment, and to foot the bill for their
evaluation of the equipment.
This suggestion causes me to be very concerned about the quality of
the networking support that will be provided to the groups that are being
forced to meet in the Albuquerque Convention Center. It looks like we
are going to have very poor networking services, once again. The idea
that we need to pay some wizard to fly in with a magical box at the
last minute makes it sound like the situation is pretty desperate. I
expected better for the premium price we are paying this contractor.
Rigsbee, Everett O wrote:
> Howard, We are not paying the vendor to do a demo. We ARE reimbursing his out of pocket expenses to bring his product all the way across the country to demo it at OUR location, which is of course convenient for us. Be assured that if you expected to do a test drive on a vehicle from the East Coast that you would pay something to cover the cost of bringing that vehicle to you. And as far as the network design goes, the problem is not with IDEAL's design, the problem is with Albuquerque not having adequate facilities to do the job; but you already knew that !!! :-)
> Yes, I'll admit it. I don't think a future return to Albuquerque is worth considering at this point. Even San Francisco was a real challenge !!! :-)
> Thanx, Buzz
> Dr. Everett O. (Buzz) Rigsbee
> Boeing - SSG
> PO Box 3707, M/S: 7M-FM
> Seattle, WA 98124-2207
> (425) 865-2443 Fx: (425) 865-6721
> -----Original Message-----
> From: Howard Frazier [mailto:firstname.lastname@example.org]
> Sent: Friday, November 07, 2003 8:25 PM
> To: Rigsbee, Everett O
> Cc: 802 Exec; 802 @F2F Dawn S; 802 @F2F Jennifer Hull; Tim Godfrey; email@example.com
> Subject: Re: [802SEC] Evaluation of a Wireless LAN Bridge for Interconnecting Meeting Facilities in Albuquerque
> Paying a vendor to demo a product that they are asking us to buy makes
> little sense. When I test drive a car, no matter how expensive the
> car, I am not asked to pay for the test drive.
> I think that our networking service provider should foot the bill
> for this demo, since
> A) we are paying them richly for their services
> B) they recomended this equipment
> C) we have already suffered a great inconvenience by having to switch
> the meeting room assignments at this venue because they couldn't
> resolve the "severe networking problems".
> D) we have no guarantee that the equipment or the resulting network
> will serve our needs.
> I am increasingly unhappy with the networking services arrangements.
> We are paying top dollar while continuously suffering inconvenience and
> added expense because of the provider's failures to plan adequately.
> In my opinion, the service is F.A.R. from ideal.
> Howard Frazier
> Rigsbee, Everett O wrote:
>>Dear Colleagues, As you are no doubt aware, we will be in two separate meeting facilities for our Albuquerque meeting: the Hyatt Regency Albuquerque and the Albuquerque Convention Center. In order to be able to support our preferred On-Site Network facilities, it is necessary to have a high speed network interconnection between the networks of the two structures. Since providing a fiber or wired link between the two sites would required buried cables and >$20K in labor, we looked for another smarter alternative. On recommendation from IDEAL Technologies, our On-Site Network Services provider, we have selected a Wireless LAN Bridge product that will provide a 100 Mb/s full-duplex interconnection capability for us and have arranged for an evaluation of this product for the week of our session. The provider will install and demonstrate the use of their product during the week in exchange for the basic travel expenses of their engineer, who will install, configure, and de
>> nstrate use and performance of the product during the week. Such travel expenses will not exceed $2K for the week (we are providing a comp hotel room as we do for the IDEAL folks).
>>Since several more of our future venues will also require hi-speed inter-building connections, we are planning that if this product passes the evaluation and is demonstrated to truly meet our needs, that we shall recommend that we purchase this product for use at our future split-venues (e.g. Vancouver - Jan 2004, Portland - July 2004, San Antonio - Nov 2004, Vancouver - Nov 2005). The price to acquire this product should we choose to do so is ~$16K which is a little over $3K/meeting for these facility. Since we pay ~$7.5K for 4 T1s (~6Mb/s) to go out to the Internet, this seems to be a fairly reasonable price. We do expect that even in some of our future single-venue sessions (e.g. Orlando, Atlanta, San Francisco) that it will be advantageous to be able to set-up a hi-speed wireless link to interconnect remote points when we need to.
>>I will be providing a very brief announcement of the status of this evaluation test at the SEC meeting on Monday morning. We will also provide a recommendation of any resultant actions with respect to this test for the closing SEC meeting.
>>Let me know if you have any further questions. Detailed information on the specific product used will be available at the meeting for your review.
>>Dr. Everett O. (Buzz) Rigsbee
>>Boeing - SSG
>>PO Box 3707, M/S: 7M-FM
>>Seattle, WA 98124-2207
>>(425) 865-2443 Fx: (425) 865-6721