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Dear EC members, Attached you will find the summary report from IDEAL on the network from the July plenary session. Also included is the incident report which details why the Internet connectivity throughput was below acceptable levels on Monday and Tuesday. (Bob O'Hara please include these in the closing EC minutes under the Network Status Update agenda item towards the end of the agenda.) While reviewing these reports remember, IDEAL was not responsible for the Internet Service Provider's throughput, the ISP vendor was. The ISP for the July meeting was Winfield Wireless. Winfield Wireless acknowledged and described the problems they were had in providing adequate throughput at the closing EC meeting. I am requesting a formal report from them similar to the ones attached. 802 did receive a rebate on the ISP service charges as a result of the problem, but this is small consolation for the poor performance. We simply need guaranteed good performance to get our work done. Buzz and I are working to make sure we do not have repeat of these types of problems in November. Part of reason we have had network service level problems and the time it takes to resolve them result from the fact the 'in house' network service provider (IDEAL) and the ISP are two different organizations. To eliminate these types of issues in the future I believe we should have a single network service Vendor--not two. To that end Buzz and I have asked IDEAL to prepare a service contract and quote on providing the ISP service as well as the in house network service. This will include a precise definition of service levels. We will share that information with you as soon as that is available. I apologize for the poor network service in July--it is ultimately my responsibility. I will do all I can to ensure it does not happen again. Regards, --Paul Nikolich ---------- This email is sent from the 802 Executive Committee email reflector. This list is maintained by Listserv.